Uninstall CB-Ask Product Question & FAQ snippets from your live theme
Written by
John De
Updated
almost 4 years
You can follow this guide to uninstall apps
a) if you have not removed the app from your Shopify store, you can open this link https://pqa.cleverbooster.com/integrations/snippet and click to Uninstall button at the bottom of the page
uninstall button
b) If you have removed app from your Shopify store already. You can follow these steps
Open your theme management on your store https://{your-shopify-store}.myshopify.com/admin/themes
Click “Action” dropdown on the live theme section
Click on “Edit code”
Look for code line "{% render 'cb_product-questions-answers' %}" in "sections/product-template.liquid" or "templates/product.liquid" files, remove the line and save that file (view screenshot)
Open templates/page.liquid and remove 2 lines "{% render 'cb_faq-widget', widgetposition: 'top' %}" and "{% render 'cb_faq-widget', widgetposition: 'bottom' %}", then save it (check screenshot)
Look for on “Snippets” folder
Open “Snippets/cb_faq-widget.liquid” file and delete it (view screenshot)
Open “Snippets/cb_faq-widget.liquid” file and delete it (view screenshot)
